3 resources from HarperBusiness we point founders to, and the questions each answers.
📖 Book
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From the startup world's most in-demand executive coach, this book makes the case that radical self-inquiry, examining the patterns that drove your success but now hurt you, is essential to leading well without breaking.
The definitive, brutally honest account of 'The Struggle', the emotional and operational reality of running a company when there are no easy answers. It's the book founders return to during their worst weeks.
When you feel that something is broken but cannot name it, Christensen's Jobs-to-be-Done lens gives you a way to describe the actual progress a person is trying to make in a specific situation. That reframing turns a fuzzy hunch into a concrete job you can go test with real people, which is exactly the move from vague to sharp. It is the canonical text on the idea, and it is a starting point for thinking in jobs, not a formula to follow blindly.