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Why we picked it This is the canonical conversation on why people give you nice-sounding feedback you cannot trust, with Rob Fitzpatrick (author of The Mom Test) and a host who openly admits he underestimated how much everyone lies to be supportive. It is the peer-story version of the polite-yes problem: founders walking through how they misread encouragement as demand and what they do differently now. The lesson travels well beyond India, but it is exactly the muscle you need when the yes keeps coming and the conversion does not.
The Mom Test with Rob Fitzpatrick (The Art of Product, Ep. 90)
On The Art of Product Podcast by Derrick Reimer and Ben Orenstein (hosts), with Rob Fitzpatrick About 45 minutes
- Do not ask people if your idea is good, everyone is biased toward being kind, so the burden is on you to dig for the truth.
- Anchor questions in specific past behavior (how they solve this today, what it costs them) rather than future-tense promises, which is where the polite yes hides.
- Ask for a real commitment of time, money, or reputation as the next step, a genuinely interested buyer gives something up, a polite one does not.