🛠️ Tool
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Freemium
Beginner
Why we picked it If your customers run their business on WhatsApp, you should meet them there instead of dragging them into email or a portal. Wati is an entry-level WhatsApp Business API platform (a shared team inbox, no-code chatbots, broadcasts, and click-to-WhatsApp) that lets a small team run onboarding and early sales conversations on the one channel Indian SMBs actually check. For your first 10 you can do a lot by hand, so treat this as the tooling you graduate into once manual replies stop scaling, not a day-one requirement.
Wati (WhatsApp Business API platform)
From Wati by Wati
- Runs onboarding and sales on WhatsApp itself, a shared inbox plus automation for the channel your buyers already use.
- Built for small teams without an enterprise budget, so it fits a founder chasing the first handful of customers.
- Getting on the WhatsApp Business API needs Meta business verification and pre-approved message templates, so plan a few days of setup before your first outbound message.