Is #Community Building Just a New Buzzword That Has Recently Popped Up?
Last week, I attended the #Bangalore Community Builders Mixer at Urban Vault. It was a fantastic opportunity to reconnect with friends in this space.
One interesting discussion we had was about whether community building is just a new buzzword. While the term might be new, the practice has been around for centuries. Religious institutions are prime examples of communities coming together for the betterment of humanity and their beliefs, continuing their processes and rituals even without the physical presence of their leaders.
A personal favorite example of modern community-led growth is #Bitcoin. It has no CEO, CFO, or COO, yet it is widely adopted globally. At Draper Startup House, we firmly believe in the power of community, and we love building it every day. Communities like eChai Ventures and The Product Folks have been thriving for over half a decade.
Sohail Khan pointed out beautifully that communities with great SOPs (Standard Operating Procedures) endure forever without needing their creators to constantly manage them. I completely agree.
Benefits of Building a Community:
1. Reduce Customer Acquisition Cost (CAC)
2. Increase Brand Loyalty
3. Direct Interaction with Your Customers for Feedback
4. Foster Collaboration Leading to Partnerships
5. Enhanced Customer Retention
6. Create a Support System for Members
7. Drive Organic Growth Through Word-of-Mouth
8. Build a Strong Brand Identity and Reputation
Last week, I attended the #Bangalore Community Builders Mixer at Urban Vault. It was a fantastic opportunity to reconnect with friends in this space.
One interesting discussion we had was about whether community building is just a new buzzword. While the term might be new, the practice has been around for centuries. Religious institutions are prime examples of communities coming together for the betterment of humanity and their beliefs, continuing their processes and rituals even without the physical presence of their leaders.
A personal favorite example of modern community-led growth is #Bitcoin. It has no CEO, CFO, or COO, yet it is widely adopted globally. At Draper Startup House, we firmly believe in the power of community, and we love building it every day. Communities like eChai Ventures and The Product Folks have been thriving for over half a decade.
Sohail Khan pointed out beautifully that communities with great SOPs (Standard Operating Procedures) endure forever without needing their creators to constantly manage them. I completely agree.
Benefits of Building a Community:
1. Reduce Customer Acquisition Cost (CAC)
2. Increase Brand Loyalty
3. Direct Interaction with Your Customers for Feedback
4. Foster Collaboration Leading to Partnerships
5. Enhanced Customer Retention
6. Create a Support System for Members
7. Drive Organic Growth Through Word-of-Mouth
8. Build a Strong Brand Identity and Reputation
#Communitybuilding is not just a trend; it's a timeless practice that drives real results.
Special thanks to the Urban Vault team for putting this mixer together: Amal Mishra, Devishree A and Simran Chanda.
Special thanks to the Urban Vault team for putting this mixer together: Amal Mishra, Devishree A and Simran Chanda.
The eChai Effect - In Their Words
“You don’t plan to build a company via eChai. You just keep showing up … and one day, you realize you did.” I’ve known Jatin since 2012, when I was still deciding what kind of second innings I wanted to play as an entrepreneur. Over the years, through events, chai breaks, intros, and seemingly small conversations, eChai helped shape not just Upsquare but also refined the lens through which we see collaboration. At Upsquare, we’ve hired talent, met partners, discovered co-investors, and built lifelong friendships. One of our joint ventures exists today only because a casual eChai memory sparked a deeper trust. Now, as we build House of Starts — our venture builder — eChai continues to fuel our mission: co-creating a shared future. eChai isn’t just a startup network. It’s a trust network. And for business builders like me, that makes all the difference."
Utpal Vaishnav
Founder @ Upsquare & House of Starts • Angel Investor + LP
"For me, eChai is a second home. I've been associated with it since the early days, when it was already setting a different tone for how startup communities could work. As a traditional business owner entering the new-age D2C space, eChai supported me in every direction. Over the years, it became my window to the startup world — and also gave me lifelong friends who continue to show up, for business and beyond."
Pankaj Bhimani
Founder, 58miles
"The eChai platform has been super valuable for me - it has helped me gain a deeper understanding of domains in the startup and tech ecosystem. What stands out most is the celebration of knowledge, professional growth, and entrepreneurship - it’s one of the best for the Indian ecosystem. Along the way, I’ve also been fortunate to make some great friendships and connections too."
Shalin (Shawn) Parikh
Founder, MyCPE One
eChai Partner Brands
eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.
