Gallabox - your all in one WhatsApp Business Tool

Gallabox is a no-code, conversational commerce platform that leverages the WhatsApp Business API to help small and medium-sized businesses improve their sales conversions.

Here's the excerpts from eChai with Karthik Jagannathan, CEO, Gallabox as part of our startup showcase series.

About the team

Yogesh was one of the early Engineering team members at Sulekha where he built the marketplace for Local Services, mining deep understanding of user needs and ‘matchmaking’ with SMB offers. He was also the first Engineering team member at CredAvenue where he built the fintech marketplace for debt.

Yathin created the Value Delivery function at Sulekha, a system that kept track of what’s due to paying customers and led the B2B product at Sulekha that was used by over 50,000 SMBs to keep track of their leads and deals.

Karthik helped build Sulekha’s Local Services business from ground up and built it to a Rs 100 crore ARR on the back of over 50,000 SMBs. He saw how the Internet was impacting SMBs at the dawn of the digital era while at Sify. He built the wedding services marketplace for Matrimony with users on one end and SMBs on the other.

Eureka moment 

Sales is the lifeblood for small to medium sized businesses, but they lack the resources & know-how to convert their prospects and sell better. 

We want to help businesses grow their sales through cutting-edge technologies channeled through easy-to-use tools - to digitize and automate their customer interactions.

How does it work?

https://www.youtube.com/watch?v=bbIieTpVEg0

Business model

We are a SaaS company and charge subscription for use of our product. Plans vary by features and are designed for businesses of all sizes

Traction

We now serve almost 1,000 paying customers from India and abroad, while over 12,000 businesses use our product for free.

Community support 

Help us with product feedback, offer constructive criticism and brainstorm for new ideas for product road-map and for GTM.

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You can join the conversation on Twitter via this link here if you want to ask more questions to Karthik Jagannathan, CEO, Gallabox.

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The eChai Effect - In Their Words

“When we launched LegalWiz.in back in 2016, concept of procuring legal and compliance services through a digital commerce platform wasn't as prominent in India. eChai played a significant role in providing the early adopters, and building significant positioning in the startup fraternity. Overtime, eChai grew to be a massive network of like-minded entrepreneurs and extended that benefit to all the members in a true "co-rise" spirit. I personally love to attend eChai events, learn from subject matter experts who share relatable and actionable insights and experiences. For startup journeys, it is so important to be surrounded by people who can add relevance, perspective, and push you to do better. Most importantly a group of people where you aren't being judged about things going right or wrong, but be a motivational force that keeps you going, yet keeping you in check. eChai is that place for me!”
Shrijay Sheth - Founder at LegalWiz.in and Hire4Higher Consulting
Shrijay Sheth
Founder at LegalWiz.in and Hire4Higher Consulting
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Utpal Vaishnav - Founder @ Upsquare & House of Starts • Angel Investor + LP
Utpal Vaishnav
Founder @ Upsquare & House of Starts • Angel Investor + LP
“eChai has been that turning point in my journey. It gave me a platform when I wasn’t looking for visibility but needed direction. Over the years, it became more than just a network. It became my tribe; a place where conversations sparked collaborations, and strangers became trusted sounding boards. What I value most is how effortlessly eChai brings people together - no airs, no filters, just genuine people with shared dreams. I owe a lot to this community and to Jatin, whose consistency and belief in people have shaped journeys like mine. Forever grateful to be part of something so real.”
Rushabh Shah - Managing Partner - STIR Advisors
Rushabh Shah
Managing Partner - STIR Advisors

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