🚀 Product-first. Data-backed. Obsessed with building outcomes, not just features. I thrive at the intersection of user empathy, operational thinking, and execution excellence—turning insights into scalable product solutions that drive real business impact.
As a Product Manager at Practo, I designed and executed systems that moved key metrics across the funnel—reducing OPD call response time by 75%, increasing conversion rates by 20%, and slashing turnaround time from 12 hours to 5 minutes through CRM integrations and automation. Every initiative was driven by deep user understanding, structured problem-solving, and ruthless prioritization.
More recently, I transformed a family-owned fuel retail business by applying product thinking to offline processes—digitizing B2B billing, reducing manual errors, launching new revenue streams (insurance, pollution checks, parking), and enhancing CX. From zero systems to structured workflows, I built 0→1 while keeping profitability, efficiency, and customer value at the center.
My toolkit includes SQL, Python, Figma, A/B testing, roadmapping, analytics platforms (Mixpanel, Hotjar, GA), CRM workflows, and Agile execution. I collaborate deeply with design, engineering, and data teams to deliver measurable impact—not just ship features.
I'm passionate about solving hard problems, experimenting fast, and owning products end-to-end. Whether it's B2C, B2B, or operational tech, I bring a bias for action, clarity in chaos, and a builder’s mindset.
Let’s connect if you believe great product thinking can change how businesses run and users live.
eChai Ventures partners with select brands as their growth partner - working together to explore new ideas, open doors, and build momentum across the startup ecosystem.