Experienced leader in Global Technology Services with over 3 decades of domestic & overseas experience with large BFSI GCC/ ODCs. Demonstrated proficiency in program/ change management, end-to-end offshore delivery management, quality and risk management, Agile and Core/ Flex engagements driving operational excellence and process efficiencies in a global delivery model across Retail Banking, Wholesale Banking and Capital Markets. Experience in leading capability development, solution architecture and service enablement for large Banking and Financial Services clients.