Breaking into GTM

App store, app directory, cloud marketplace: which of these actually matters for us?

The short answer

They share a name and almost nothing else. An app directory (HubSpot, Slack, Freshworks) is a discovery surface for that platform's existing customers, so it drives trials and stickiness rather than large deals. An app store (Shopify) can be a genuine business with revenue share and its own economics, but you live under their review and policy rules. A cloud marketplace (AWS, Azure, Google) is procurement plumbing for enterprise deals, not a discovery channel, and treating it as marketing will disappoint you. Pick based on where your buyer already spends money, and give the listing an owner rather than treating it as a one time launch task.

Go deeper, your way

4 hand-picked resources, 4 link-checked. Pick how you want to dig in.

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Why we picked it The clearest example of a platform treating partners as a real business: 1.3 billion dollars paid to partners in 2025 across apps, themes, store builds and referrals, with docs and tooling to match.

Shopify Partner Program

From Shopify 6 min read

Open shopify.com

The same ground, at another level

How channel, resellers and marketplaces reads from a different seat.

Terms in this answer

People also ask

What is a channel partner, and why would a software company hand over 30% of the price? Because the partner is selling you something cash cannot buy: an existing trusted relationship with a customer, in a market or segment where you ha... Breaking into GTM 4 resources → Is our product even ready for resellers? Probably not, if you are still learning how to sell it yourself. Channel accelerates a motion that already works; it does not create one. SaaS Capi... Breaking into GTM 4 resources → What is a cloud marketplace and why does everyone tell us to list on AWS? A cloud marketplace is a catalogue inside AWS, Azure or Google Cloud where a customer buys your software through the procurement they already use f... Breaking into GTM 3 resources → How do we actually list on AWS Marketplace, and what changes in our sales process? The listing itself is a few weeks of work: register as a seller, choose a delivery method (SaaS is usually contract or metering based), write the l... Doing the work 4 resources → A reseller has signed. How do I make them actually productive? Assume two months of your time before they sell anything, and plan for it from the day the contract is signed. They need exactly what your own reps... Doing the work 4 resources → How do I work with a system integrator without losing the customer relationship? Write it down before the first deal: who holds the software contract, who does implementation, who the customer calls when something breaks, and wh... Doing the work 4 resources →

Also in D2C

The same ground, over in Scale, fund & exit, our D2C track.

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