Close deals and price right
Pricing and packaging
What to charge, what to charge for, how to package it, and how to change it later without losing people.
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How do the best companies raise prices without losing customers?
They change price alongside a visible change in value, they tell people early, and they stage it. Grandfather existing customers for a defined peri...
AI is breaking per-seat pricing. What are the best companies charging for now?
The direction of travel is away from seats and towards usage and outcomes, because when software does the work, charging per human is charging for ...
How do the best companies run pricing as a standing function instead of an argument they have once a year?
They put someone's name on it, give it a cadence, and feed it real data. Pricing used to hold for eighteen months and now it can be stale in six, s...
My AI features cost real money every time someone uses them. How do I stop gross margin from collapsing?
Accept the new baseline first: AI native products are running somewhere near 50 to 65 percent gross margin, not the 80 to 90 percent that defined t...