2 resources from April Dunford we point founders to, and the questions each answers.
📖 Book
✓ Link checkedPaidIntermediate
Why we picked it
Dunford's whole method starts with the customers who already love your product, then turns that into positioning the entire team can repeat the same way. Her final step is literally capturing positioning so it can be shared, which is the exact problem you have once new hires start describing your customer in their own words. Read it when you want the ICP and the pitch to stay consistent from the founder down to the newest rep.
Why we picked it
This book is the practical, step-by-step companion to the essay above, built from Dunford working the same structure with over two hundred companies. If you want a repeatable eight-step shape for any pitch or demo, one that starts with the buyer's world and only brings in your product once they see why it matters, this is the fullest version of the method. Worth the read once you are past your first ten demos and want to make the story consistent across a team.