Customers & Research

How do I actually find my beachhead niche when my product is horizontal and could work for almost anyone?

A starting point

A horizontal product that fits everyone usually converts no one, because your message can't be specific. Pick the segment where the pain is sharpest, the buyer is easiest to reach, and you have an unfair edge (a network, a domain, a distribution hack), then aim the whole product and pitch at just them for the first year. As a starting point, look at your earliest signups or interviews and ask which one segment kept saying "I need this now" instead of "cool."

Go deeper

Hand-picked from around the web, each with a note on why it earns your time.

3 resources 3 link-checked Watch Read

Watch

▶️ Video
✓ Link checked Free Beginner

Why we picked it This is a founder-facing YC talk from someone who spent 18 months grinding before Weebly clicked, so it is honest about how long focusing your market actually takes. Rusenko is direct that you find fit by narrowing and iterating on who you serve, not by trying to be everything on day one. A good starting point if you want the shape of the problem before you sit down with a heavier positioning method.

David Rusenko: How To Find Product Market Fit

On Y Combinator (Startup School) by David Rusenko (Weebly co-founder) Talk, roughly 30 minutes

  • Product-market fit for a broad product often takes many iterations and a year or more, so expect to narrow repeatedly.
  • You get there by cutting bad directions fast and doubling down on the users who clearly respond, not by widening your appeal.
  • When focus is right it feels obvious: usage and demand start pulling on their own instead of you pushing.
Watch on YouTube youtube.com

Read

✍️ Essay
✓ Link checked Free Intermediate

Why we picked it This is the honest version of the horizontal-product problem, told by a founder who lived it at Airtable, a tool that genuinely could work for almost anyone. Instead of the usual advice to just pick a niche, Ofstad walks through how they went deep on specific use cases to land customers without permanently boxing the product in. Read it as a starting point for the real question: how narrow do you go without losing the broad vision.

Airtable's Path to Product-Market Fit: Lessons for Building Horizontal Products

From First Round Review by Andrew Ofstad (Airtable co-founder), interviewed by Todd Jackson Long read, roughly 20 minutes

  • A blank-slate horizontal product still needs concrete, specific use cases to land its first real customers, abstract flexibility does not sell itself.
  • You can go deep on one segment for traction without going so deep that you lock the product into a single vertical forever.
  • Watch where early users are already succeeding on their own and double down on that traction rather than guessing at a niche from the outside.
Open review.firstround.com
📖 Book
✓ Link checked Paid Intermediate

Why we picked it Dunford's whole method starts with the customers who already love your product, then turns that into positioning the entire team can repeat the same way. Her final step is literally capturing positioning so it can be shared, which is the exact problem you have once new hires start describing your customer in their own words. Read it when you want the ICP and the pitch to stay consistent from the founder down to the newest rep.

Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It

From April Dunford by April Dunford Short book, about 200 pages

  • Positioning should start from the specific customers who already get real value, not from a generic market.
  • A shared positioning document is what keeps a growing team describing the same ideal customer.
  • The book is battle tested across hundreds of B2B tech companies, so the process travels well beyond one industry.
Open aprildunford.com

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