Difficult Conversations
How to Discuss What Matters Most
Break every hard talk into three conversations you can actually manage.
Drawing on the Harvard Negotiation Project, the authors argue that every difficult conversation is really three: the what-happened conversation, the feelings conversation, and the identity conversation. They show how to shift from blame and certainty toward understanding, and how to raise tough issues constructively. The book provides a framework for conversations people usually avoid.
Founders must deliver hard feedback, part ways with people, and resolve cofounder tension without blowing up relationships. This book gives a precise structure for separating facts, feelings, and identity so difficult talks build trust instead of destroying it.
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What is Difficult Conversations about?
Founders must deliver hard feedback, part ways with people, and resolve cofounder tension without blowing up relationships. This book gives a precise structure for separating facts, feelings, and identity so difficult talks build trust instead of destroying it.
Where can I find books founders recommend?
The eChai founder bookshelf ranks the books founders in the network recommend to each other.
