We plan to bring eChai across 100 cities in India. It starts with eChai Startup Demo Day on 26 September, all in person. 11 cities confirmed, 173 founders registered. Any city that reaches 20 interested founders is on too. See your city
Launch & get your first customers

Should I collect free email signups or charge a small deposit for my waitlist?

Free signups feel safer but convert at roughly 1-2%, while even a token refundable deposit (say Rs 99-499) filters for buyers, not lookers, and converts meaningfully higher per most waitlist-tool data - treat any specific conversion percentage as directional, numbers move fast. If your product needs real capital to produce (custom furniture, made-to-order fashion), a deposit also doubles as pre-launch working capital; for lower-commitment categories (skincare, snacks) a free list plus early-bird pricing works fine. Either way, treat the waitlist as market research, not just a marketing list - ask what price and variant people would actually buy.

Go deeper

3 resources, 3 link-checked.

📄 Article
✓ Link checked Free Beginner

Reframes a waitlist as a demand-validation and market-research tool, not just a list of names, and lays out the deposit-vs-free-signup math that changes how seriously you should take your own numbers. The clearest single primer on why a waitlist is a strategy, not a widget.

Waitlist Marketing Strategy 2025: How to Build Demand Before Launch

From GetWaitlist by GetWaitlist

  • Free signups convert far lower than even a small paid deposit
  • Treat the waitlist as an ongoing market-research panel, not just leads
  • Referral mechanics (Dropbox, Harry's, Robinhood) are the proven growth loop
Open getwaitlist.com
📄 Article
✓ Link checked Free Intermediate

The rare pre-launch guide that focuses on the actual conversion step - turning a waitlist into launch-day buyers - rather than stopping at signup-count vanity metrics. Useful checklist for the final warm-up week before you open the doors.

Pre-Launch Waitlist Strategy: Build & Convert 400+ Leads Before You Launch

From Beyond Labs by Beyond Labs

  • Warm-up sequence for converting waitlist signups into day-one buyers
  • Segmenting the list by intent instead of treating it as one blast list
  • Practical case example of a 400+ lead waitlist
Open beyondlabs.io
🛠️ Tool
✓ Link checked Freemium Beginner

Purpose-built specifically for product-drop waitlists, not generic SaaS launches, so it handles the countdown, early-access tiering and referral mechanics a drop launch actually needs out of the box.

LaunchList - Waitlist Software for Ecommerce & Product Drops

From LaunchList by LaunchList

  • Built specifically for ecommerce drops, not generic SaaS waitlists
  • Handles early-access tiering and countdown pages without custom dev
  • No-code setup lets a solo founder run this the day before launch if needed
Open getlaunchlist.com

Terms in this answer

People also ask

Also in Starting Up

The same ground, over in Get your first customers, our Starting Up track.

eChai Partner Brands