Launch & get your first customers

How do I plan a launch day so I don't run out of stock or crash my own site?

Under-promise your stock number publicly and over-prepare it operationally - stress-test checkout, pre-load your fulfilment queue, and decide your sellout mechanism (first-come, waitlist tiers, or a lottery) before launch morning, not during it. Producing meaningfully fewer units than your forecast sounds risky but is exactly what protects you from both a dead launch and a site crash from oversell. Have someone dedicated purely to customer support and DMs that day - launch-day chaos is a support problem as much as a logistics one.

Go deeper

3 resources, 3 link-checked.

📄 Article
✓ Link checked Free Intermediate

Covers the operational side of a drop - checkout stress-testing, fulfilment sequencing, sellout mechanics - that separates a hyped launch from a launch-day disaster. The execution checklist most founders skip until it's too late.

Product Drops: The Ultimate Guide to Strategy & Execution

From Shopify Blog by Shopify

  • Operational checklist: inventory, checkout load, fulfilment sequencing
  • Different sellout models (FCFS, waitlist tiers, lottery) compared
  • Framed around a full strategy-to-execution arc, not just the marketing angle
Open shopify.com →
📋 Template
✓ Link checked Free Beginner

A ready-made way to actually build your launch-day runsheet - who's doing support, what the stock-out contingency is, what the countdown sequence looks like - instead of assembling it from scratch under time pressure. Free and immediately usable.

Top 10 Free Product Launch Plan Templates

From Notion Template Marketplace by Notion

  • Ready-to-copy launch timeline and runsheet templates
  • Covers pre-launch, launch-day and post-launch phases in one place
  • No cost to try several and adapt one to a drop-style launch
Open notion.com →
🛠️ Tool
✓ Link checked Freemium Beginner

Purpose-built specifically for product-drop waitlists, not generic SaaS launches, so it handles the countdown, early-access tiering and referral mechanics a drop launch actually needs out of the box.

LaunchList - Waitlist Software for Ecommerce & Product Drops

From LaunchList by LaunchList

  • Built specifically for ecommerce drops, not generic SaaS waitlists
  • Handles early-access tiering and countdown pages without custom dev
  • No-code setup lets a solo founder run this the day before launch if needed
Open getlaunchlist.com →

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Also in Starting Up

The same ground, over in Get your first customers, our Starting Up track.

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