Let the product sell
Activation and onboarding
Getting a stranger from signup to their first real win, fast enough that they come back tomorrow.
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How do I pick one activation metric when the product supports five very different use cases?
Do not force one event. Model activation in three stages instead, setup, aha and habit, and let the aha event differ by use case while setup and ha...
How do I convert more trials without turning the product into a nagging upgrade prompt?
Tie every prompt to something the user just did. A message that appears because someone hit a limit, finished a project, or invited a third colleag...