Let the product sell
Activation and onboarding
Getting a stranger from signup to their first real win, fast enough that they come back tomorrow.
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How do I cut time to value when the product genuinely needs setup work before it does anything useful?
Invert the order. Instead of configure everything then use the product, give people a working demo environment with realistic sample data so they s...
How do the best teams run activation as a continuous programme rather than a one-off project?
They hold the metric definition still for a year and change everything else. A standing weekly cycle, one clearly stated hypothesis per experiment,...