Who you sell to, and why they care
Who you sell to
Picking a customer worth chasing, and knowing early when a deal is not one.
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We have about fifteen customers and they are all different. How do I find an ICP out of that?
Do not look at who bought, look at who is happy. Rank the fifteen by usage and by whether they would be annoyed if you disappeared, then take the t...
The person who uses our product every day is not the person who pays for it. Which one is the ICP?
Neither, on their own. The ICP is the company you want, and inside it you have to name two people: the user who feels the pain and the buyer who ow...
Every deal seems to have five people in it. Who actually signs, and who am I wasting time on?
In B2B almost nobody signs alone. You are usually dealing with a champion who wants it, an economic buyer who can release the money, a security or ...