Who you sell to, and why they care
Who you sell to
Picking a customer worth chasing, and knowing early when a deal is not one.
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How do I get the team to actually use the ICP instead of nodding at a slide and then doing what they want?
An ICP that lives in a deck is decoration. Make it operational: turn it into fields in the CRM, into the lead scoring, into the list an SDR is allo...
How do the best companies keep their ICP sharp as they grow instead of letting it blur into everyone?
They re-derive it on a schedule from data they already have: which segments renew, which expand, which churn, which cost the most to serve. Then th...