Close deals and price right
Pricing and packaging
What to charge, what to charge for, how to package it, and how to change it later without losing people.
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How do I find out what customers will actually pay without just asking them?
Asking "what would you pay" gets you a polite fiction, so use structured methods instead. Van Westendorp gives you a sensible range, Gabor-Granger ...
How does usage-based pricing actually work in practice, and should I move to it?
Almost nobody runs pure pay as you go, and you probably should not either. What actually works is hybrid: a platform fee that gives you predictable...
I want to raise prices. What happens to the customers who are already paying me, and should I grandfather them?
Start with new customers only. It costs you nothing, it tests the new price in the market for a quarter or two, and it means your first price rise ...
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