Building & Product

How should I price a product built on AI agents?

The short answer

Per-seat pricing breaks when your product replaces labor instead of assisting it: agents don't have seats. The market is converging on usage and outcome pricing (Intercom charges $0.99 per AI-resolved ticket, Zendesk per automated resolution, Salesforce $2 per conversation), usually wrapped in a hybrid: a platform fee plus variable consumption. Anchor your price to the value of completed work, agree contractually on what counts as an outcome, and watch your token costs so an unlucky customer doesn't make you lose money per task.

A quick orientation. The real value is below: resources worth your time, from people who've actually done it.

18 resources worth your time

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