How do I design AI features people trust (chat vs buttons, streaming, showing the work)?

A chat box is rarely the right interface: embedded AI (suggestions inside the existing workflow, one click to accept or reject) builds trust faster because users can see the AI's scope and undo its work. Stream responses so something appears within a second, show sources and reasoning where accuracy matters, and use fixed buttons with confirmation for anything risky. Design for the failure case first; how your product behaves when the AI is wrong is what users remember.

A quick orientation. The real value is below: resources worth your time, from people who've actually done it.