Article

Decagon case study: Duolingo English Test

Decagon · decagon.ai

Proof that even an enterprise deployment went start-to-live in one month, with the rollout steps visible.

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The question it answers

  1. How do startups set up AI support (Intercom Fin, Decagon, custom bots) in a week?

Read with it

  1. The official step-by-step launch checklist, including the 10-article help centre prerequisite. intercom.com Guide Deploy Fin AI Agent over chat Intercom
  2. Shows the natural-language guidance layer that turns a generic bot into one that follows your policies and voice. intercom.com Guide Provide Fin AI Agent with specific guidance Intercom
  3. A practitioner playbook version of the setup, written for small teams shipping in days not quarters. tarka.ai Guide Set Up Intercom Fin AI Agent (GTM Fundamental) Tarka
  4. The cheapest same-day option: scrape your site, upload docs, embed a working support bot in under an hour. chatbase.co Guide How to Create a Chatbot: Build Your AI Bot for Free Chatbase
  5. Video How To Build An AI Customer Support Agent with n8n (free template) Bart Slodyczka
  6. The canonical reference if you build your own bot: prompts, tool use, and staying on-topic, straight from the model maker. docs.anthropic.com Guide Customer support agent (Claude use-case guide) Anthropic
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