Article · 9 min read

How to Gracefully Miss a Quarter. And Take The Right Actions Afterward.

Jason Lemkin · SaaStr Free Intermediate

This is the reset playbook in one page. Lemkin makes the distinction that saves you from panicking: a soft miss (still growing quarter over quarter, just slower than your deck) gets acknowledged and moved past, while a hard miss (bookings actually down) gets an immediate re-forecast of revenue AND cash. His hardest line is the one that resets your credibility: stop managing burn against your stretch deck and run on the base plan only, which is exactly the muscle an Anywhere Founder in India needs when the runway math is unforgiving.

  • Separate a soft miss (still growing, missed a stretch goal) from a hard miss (bookings declined); they call for different reactions, and treating a soft miss like a crisis burns trust for no reason.
  • Re-forecast revenue and cash the moment you know, accept the miss is permanent (you cannot make it up next quarter), and bring in an outside pair of eyes for the root-cause read.
  • Communicate a credible recovery plan with clear milestones, and stop running your burn against stretch projections: budget to the base plan you can actually hit.

The question it answers

  1. How do I manage investor expectations when the numbers I promised in the pitch deck are not happening?

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