Article · 6 min read
How to Handle, and Share, Bad News
Jason Lemkin · SaaStr Free Intermediate
This is the piece for the judgment call in the question: what actually crosses the line into disclosure. Lemkin's rule is sharp, explain the stumble before it shows up in the numbers, not after, which draws a clean boundary between a material risk you must flag and the day-to-day friction you keep to yourself. It tells you the difference between an investor who backs you in the next round and one who feels lied to.
- Explain a stumble before it hits your metrics, not once it already has; disclosing it after the fact is what erodes confidence
- A monthly-update rhythm (by the 10th, even in rough months) is what earns you the room to share hard news calmly
- Pair every piece of bad news with a re-forecast and a concrete plan, so you are reporting a situation you are managing, not just a problem