Article

Test Your Prototypes: How to Gather Feedback and Maximize Learning

Interaction Design Foundation Free Beginner

This lays out the practical mechanics of a feedback session, including being neutral when you present the prototype and adapting your questions as you go without leading the witness. It's a good primer before your first few tests, especially if you're coming from a design-thinking background rather than a UX research one.

  • Present your prototype the same neutral way to every participant.
  • Let participants add their own ideas instead of only reacting to yours.
  • Actually change your next prototype based on what you saw, don't just collect notes.

The question it answers

  1. How do I show a prototype to users without biasing their reaction?

Read with it

  1. The single best thing ever written on customer conversations. It teaches you to ask about the customer's life and past... momtestbook.com Book · ~130 pages The Mom Test Rob Fitzpatrick
  2. A YC partner turns 'talk to users' into a repeatable 5-question interview script you can use this afternoon. It's The Mom Test... YC Startup Library Video · ~25 min How to Talk to Users Eric Migicovsky (YC / founder of Pebble)
  3. A short, practical field guide to customer discovery: who to talk to, how to find them, and how many. Pairs perfectly with The... talkingtohumans.com Book · ~80 pages (free PDF available) Talking to Humans Giff Constable
  4. The most accessible, practical intro to usability ever written, you can read it in a weekend and immediately fix your product.... sensible.com Book · ~200 pages Don't Make Me Think, Revisited Steve Krug
  5. Video · ~20 min How To Talk To Users | Startup School Gustaf Alstromer
  6. This is the cleanest, most concrete catalogue of the exact question shapes that quietly steer a person to the answer you... Nielsen Norman Group Article · about 7 min read Avoid Leading Questions to Get Better Insights from Participants Amy Schade
eChai Partner Brands The partnership →