Essay · 20 min read

The Cold Start Problem, Chapter One preview

Andrew Chen · Andrew Chen (andrewchen.com) Free Intermediate

Chen's core claim, that the next big network product always looks like it is for a small, tight niche at first, is directly useful if your product has any network or community element. He walks through why a tiny, dense group has to work completely before you can ever expand to the next one, which is the network-effects version of the one-segment argument.

  • Products with network effects have to nail one small, dense group before expanding, there is no shortcut
  • Find the side of your market whose engagement disproportionately creates value for everyone else
  • Winning one small network gives you a repeatable playbook for the next adjacent one

It answers 2 questions

  1. Should I focus on one customer segment or serve everyone who'll pay?
  2. How specific should my ideal customer be for a consumer app versus a B2B tool?

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