Tool · Docs guide, ~15 min to set up

Track user retention with Mixpanel

Mixpanel · Mixpanel Docs Freemium Beginner

Benchmarks are useless until you can actually plot your own cohort curve, and Mixpanel's free tier lets you build a real retention chart without writing SQL. This guide covers the two knobs that trip people up first: the retention criteria (which event starts the cohort, which event counts as returning, and the time bucket) and how to read the resulting grid. It is a genuinely free starting point for an early-stage founder, though you will point to the sample board and cohort features to go deeper.

  • Set your starting event (for example Signup) and your return event, then pick a time unit (day, week, or month) that matches how often your product should be used.
  • The retention grid reads down as cohorts and across as periods, so a flattening curve shows up as columns that stop shrinking to the right.
  • Mixpanel's free plan is enough to build this, so you can measure your curve before spending anything on analytics tooling.

The question it answers

  1. What is a good retention curve and how do I know if mine is flattening?

Read with it

  1. This is the clearest essay on why a flattening cohort retention curve is the thing that actually matters, and it lives on... andrewchen.com Essay · ~12 min read Retention is King Jamie Quint
  2. Once you know your curve should flatten, the next question is where it should flatten, and this piece answers it with concrete... Lenny's Newsletter Article · ~10 min read What is good retention? Lenny Rachitsky
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