Tool

User Interviews

userinterviews.com Freemium Beginner

When your personal network and community outreach genuinely run dry, this is the paid fallback: a recruiting panel of people willing to be interviewed for a fee, filterable by role, industry, and other criteria. It won't replace warm intros for depth, but it's a real way to fill gaps in a specific persona you can't otherwise reach. Use it to supplement, not substitute, the people you already know.

  • Paid panels work well for narrow professional personas you can't reach personally
  • Screening questions matter more than volume, filter hard before you pay
  • Treat paid interviewees the same as warm ones, don't pitch, just listen

The question it answers

  1. Where do I find people to interview when I have zero audience?

Read with it

  1. The single best thing ever written on customer conversations. It teaches you to ask about the customer's life and past... momtestbook.com Book · ~130 pages The Mom Test Rob Fitzpatrick
  2. A YC partner turns 'talk to users' into a repeatable 5-question interview script you can use this afternoon. It's The Mom Test... YC Startup Library Video · ~25 min How to Talk to Users Eric Migicovsky (YC / founder of Pebble)
  3. A short, practical field guide to customer discovery: who to talk to, how to find them, and how many. Pairs perfectly with The... talkingtohumans.com Book · ~80 pages (free PDF available) Talking to Humans Giff Constable
  4. The permission slip to recruit users by hand, do things manually, and deliver 'insanely great' experiences to your first few... paulgraham.com Essay · ~15 min read Do Things That Don't Scale Paul Graham
  5. The foundational text of customer development, 'get out of the building' started here and became the backbone of the Lean... steveblank.com Book · ~370 pages The Four Steps to the Epiphany: Successful Strategies for Products that Win Steve Blank
  6. A UX-research leader (ex-Uber Eats, BetterUp) gives founders a concrete three-step discovery process, including how to recruit... First Round Review Article · ~20 min read A founder-friendly playbook for early customer discovery First Round Review (Jeanette Mellinger)
eChai Partner Brands The partnership →