Growth & Marketing

Retention, referral & virality

Keep them, and let them bring friends.

All Beginner Intermediate Advanced

Everyone Aspiring Founder Idea-Stage Founder Builder Launcher Grower Indie Hacker Technical Solo Founder Non-Technical Founder Domain Expert Anywhere Founder Repeat Founder

Showing 6 of 18 questions. Clear filters

When should I build a referral program? Only after you already have strong word-of-mouth; a referral program adds fuel to an existing fire, it can't start one. You also need enough active... Intermediate 2 resources → Is my product going to go viral, and how do I make it more shareable? Probably not, true peer-to-peer virality is rare, and most 'viral' growth is really one big broadcast reaching many people at once. Instead of pray... Intermediate 2 resources → What's a common mistake founders make with referral and virality? Bolting a referral program onto a product people don't love yet, and expecting it to manufacture growth. Referrals and virality amplify existing en... Intermediate 2 resources → What retention benchmark should I actually aim for at pre-seed, and how do I know if my numbers are bad? There's no universal number: a daily-use consumer app lives or dies on D30 retention above 20 to 30 percent, while a B2B tool people open weekly is... Intermediate 3 resources → How do I design an onboarding flow that gets a new user to their aha moment fast, so they stick? Retention is mostly decided in the first session, so your job is to get the user to the one action that makes the product click before they get bor... Intermediate 3 resources → Why do so many referral programs flop even when the product is good, and how do I avoid that? Most referral programs fail on friction and timing, not on the product: they ask people to refer before anyone has felt real value, hide the share ... Intermediate 3 resources →