Growth & Marketing

Retention, referral & virality

Keep them, and let them bring friends.

Level All Beginner Intermediate Advanced
Who's asking Everyone Builder Launcher Grower Repeat Founder
When should I build a referral program? Only after you already have strong word-of-mouth; a referral program adds fuel to an existing fire, it can't start one. You also need enough active... Intermediate 2 resources → Is my product going to go viral, and how do I make it more shareable? Probably not, true peer-to-peer virality is rare, and most 'viral' growth is really one big broadcast reaching many people at once. Instead of pray... Intermediate 2 resources → What's a common mistake founders make with referral and virality? Bolting a referral program onto a product people don't love yet, and expecting it to manufacture growth. Referrals and virality amplify existing en... Intermediate 2 resources →