A customer in another state ordered, do I charge IGST or CGST + SGST?
GST is a destination-based tax, so what matters is the 'place of supply', where the goods are delivered. Ship inside your own state and you charge CGST + SGST; ship to any other state and you charge IGST at the same total rate, so the customer pays the same tax either way. Your billing tool splits this automatically from the buyer's shipping pincode, so you rarely calculate it by hand.
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Place of supply is the concept that decides IGST vs CGST+SGST on every order, this explains the delivery-location rule with worked examples so it finally clicks.
A tight side-by-side of interstate vs intrastate supply with rate examples, the fastest way to sanity-check whether an order should carry IGST or CGST+SGST.
Written from an accounting-software lens, it shows how place of supply is configured on real invoices, handy if you'll run books in Zoho and want the tax auto-split correctly.