What's the real trade-off between D2C margin/data and marketplace reach?
On your own site you keep the full margin and own first-party customer data, but you pay for every visitor upfront through Meta/Google CAC that keeps climbing; on a marketplace you rent someone else's high-intent traffic and pay for it through commission and ads instead, with no direct line to the customer for retention. The same SKU that returns healthy contribution margin on your D2C site can shrink significantly on a marketplace once commission and ad spend are stacked in, but it converts far faster because the shopper already arrived wanting to buy. Treat it as portfolio allocation, not either/or: marketplaces for discovery and volume, your own site for margin, LTV and the data that actually compounds.
Go deeper
3 resources, 1 India-specific, 2 link-checked.
📄 Article
✓ Link checkedIndiaFreeIntermediate
A more analytical breakdown of the actual margin and CAC trade-offs between running your own store versus selling through marketplaces, from India's most consistent D2C trade publication.
A globally-grounded framework for the DTC/marketplace/hybrid decision that's less India-specific but gives a cleaner structural vocabulary (parity policy, pricing/promo centralisation) worth borrowing regardless of market.
A deliberately contrarian global take arguing CPG brands over-index on pure-DTC, worth reading precisely because it pushes back on the D2C-first orthodoxy many founders default to.
