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Sell on marketplaces & offline

Should I start on marketplaces or build my own D2C site first?

Marketplaces give you instant discovery and built-in trust, genuinely useful when you have no brand recognition yet, while your own site gives you full margin, customer data ownership and pricing control from day one. There's no universal right answer: a McKinsey-cited survey of Indian MSMEs found roughly a 53/47 split favouring D2C-first vs marketplace-first, which tells you both paths work depending on category and capital. If your product needs discovery (broad category, price-comparison shoppers) start on marketplaces; if it needs storytelling and repeat purchase (skincare routines, subscription-friendly categories) invest in your own site first and add marketplaces once you have proof of demand.

Go deeper

3 resources, 2 India-specific, 2 link-checked.

📄 Article
✓ Link checked India Free Beginner

A practical, decision-oriented take squarely aimed at founders weighing exactly this choice, with less macro fluff than some of the trade-press coverage on the same topic.

D2C vs Marketplace in India: Should Indian Brands Sell on Amazon and Flipkart or Build Their Own Channel?

From DecodeGrowth by DecodeGrowth

  • Frames the decision around control (D2C) vs reach (marketplace) as the core trade-off
  • Suggests early-stage founders test both at small scale rather than debating in the abstract
  • Covers how Amazon/Flipkart fee structures affect the calculus for Indian sellers specifically
Open decodegrowth.in
📄 Article
✓ Link checked Free Beginner

A fulfilment-company's-eye view of the website-vs-marketplace decision, which is useful precisely because it centres on the operational (not just marketing) implications of each path.

Website vs. Marketplace: Choosing the Right DTC Channel for Your Business

From Flowspace by Flowspace

  • Fulfilment complexity differs meaningfully between owned-site and marketplace-only operations
  • Marketplace reach is a genuine head start for brands with zero existing audience
  • Owned-site investment pays off more clearly for brands built on repeat purchase
Open flow.space
📄 Article
India Free Beginner

A current, India-specific framing of the D2C-vs-marketplace decision, written for exactly the founder audience asking this question, not a generic global strategy piece retrofitted with Indian examples.

D2C vs Marketplace: What Indian Founders Should Choose

From YourStory by YourStory

  • Owned channels give storefront, pricing and customer-relationship control
  • Marketplaces bring ready-made audience, logistics and instant trust
  • Hybrid approaches are increasingly the norm rather than picking one path
Open yourstory.com

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