Operations, shipping & CX
Warehousing & 3PL fulfillment
Store and ship without owning a warehouse.
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Should I rent my own warehouse or just go with a 3PL?
For almost every D2C brand under a few thousand orders a month, a 3PL wins, you avoid the lease, the labour, the WMS build-out, and the fixed cost ...
How do I actually evaluate and pick the right 3PL, what questions do I ask?
Ask about the things that break at scale, not the things that sound good in a sales call: real-time inventory visibility (not end-of-day batch upda...
What can go wrong with a 3PL, and how do I structure the contract to protect myself?
The failure modes are predictable: mis-picks and wrong shipments, inventory count drift that only surfaces during a reconciliation fight, and SLA b...