Article
As D2C Brands Go Offline, Can Omnichannel Growth Stay Profitable?
Exchange4Media Free Advanced India
Directly interrogates the profitability question most omnichannel cheerleading pieces skip, a useful reality check before assuming more channels automatically means more profit.
- More channels doesn't automatically mean more margin, each adds its own cost structure
- Profitability requires deliberate channel-level P&L tracking, not blended reporting
- Founders quoted describe the operational strain of running online and offline simultaneously