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CCPA warns e-comm firms over 'dark patterns'; self-audit within 3 months

Storyboard18 Free Beginner India

Storyboard18's June 2025 report on the consumer authority's advisory asking e-commerce platforms to audit their own interfaces for dark patterns.

  • E-commerce platforms were asked to self-audit within three months and remove deceptive designs
  • Named examples include false urgency, hidden costs and pre-selected options
  • The authority encouraged self-declarations that a platform is free of dark patterns
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The question it answers

  1. Which checkout tricks count as dark patterns under India's consumer protection rules?

Read with it

  1. A September 2026 review by lawyers at Lex Consult of the dark-pattern cases the Central Consumer Protection Authority has acted... Bar & Bench Article From nudge to notice: What India's dark pattern orders mean for digital business Naresh Pareek, Abhishek Nair and Shravan Kalluri
  2. A plain explainer, published on the Vidhi Centre for Legal Policy's blog, of the Central Consumer Protection Authority's 2023... Vidhi Centre for Legal Policy Article From Trickery to Transparency: India's New Guidelines on Dark Patterns Ayushi Srivastava and Manu Jalaj
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