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Why we picked it Gives you the current benchmarks to set expectations with your board (roughly 45 to 53 percent depending on how much of the stack you own) and four concrete moves: pick a margin posture deliberately, meter cost per customer, route to cheaper models by default, price with usage.
AI Gross Margins: Why the 90% SaaS Benchmark Is Gone
From Jeff Brokaw by Jeff Brokaw 12 min read
- ICONIQ's survey of about 300 software executives puts AI product gross margins at 45 to 53 percent in 2026.
- The 90 percent SaaS margin was always mythology, 80 percent was the real industry assumption.
- Every AI request carries real variable cost: inference, retrieval infrastructure and human review.
- Cost curves diverge: a fixed capability gets 5 to 10x cheaper a year while frontier model pricing rises 3 to 18x.
