How the best do it

Why do the best operators design a category instead of competing inside one?

The short answer

Christopher Lochhead, who co-wrote Play Bigger, argues that markets are winner take most: the category leader, what he calls the category king, commands around 76 percent of the market capitalisation of its category. So competing on being better inside someone else's category is a fight for the remaining quarter. His Magic Triangle says company strategy, product innovation and category strategy have to be designed together rather than in sequence, and most founders skip the third because they believe technology and sales prowess are what matter, at which point the market will slap a tag on you on someone else's terms. His sequence is concrete: articulate the founding insight, identify the unique solution, name the category, define the point of view, blueprint the product, execute lightning strikes as go to market, then align the culture. Two observations make it practical. Category names come before company names, because people have to understand what a thing is before they care who makes it, and a lot of acquisition activity is really a purchase of category position rather than a company.

Go deeper, your way

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The same ground, at another level

How how great operators think reads from a different seat.

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