How the best do it
How great operators think
The mental models, the judgment calls, and the non-obvious moves behind good go-to-market.
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What did Slack's "We don't sell saddles here" memo actually change about how they sold?
Stewart Butterfield sent the memo to the Tiny Speck team on 31 July 2013, two weeks before Slack's preview release, and published it later. Its arg...
What did Claire Hughes Johnson learn about scaling a go to market org, taking Stripe from under 200 people to over 7,000?
Claire Hughes Johnson was COO of Stripe from 2014 to 2021 and had spent a decade at Google before that running business and sales teams. Her argume...