Podcast · 83 min

60-min Customer Success Masterclass by Harsh Sanklesha

Harsh Sanklesha · Podcast with Varu (PWV) Free Beginner India

60-min Customer Success Masterclass by Harsh Sanklesha

An Indian customer success leader walking through the job end to end, from the first account handover to running your own cadence. It is the closest thing to a senior CSM sitting with you in your first month on the accounts.

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The question it answers

  1. I just got handed my first set of accounts. What do I actually do in the first 30 days?

Read with it

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  4. Separates time to activation (finished setup) from time to value (solved the problem), which is the distinction that explains... Amplitude Article · 10 min read Time to Value: The Key to Driving User Retention Michele Morales
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