Podcast · 42 min

GTM 147: RevOps Is a Hidden Growth Engine with Navin Persaud, VP of RevOps at 1Password

Navin Persaud · GTMnow Free Advanced

GTM 147: RevOps Is a Hidden Growth Engine with Navin Persaud, VP of RevOps at 1Password

Persaud runs a 30 person RevOps team supporting 450 people in GTM, so he can describe what the function owns once it stops being CRM admin. He is also blunt about what to build first when you are hiring your first RevOps person.

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The question it answers

  1. What does world-class RevOps look like, and when does a company actually need it?

Read with it

  1. Draws the line between RevOps and SalesOps in terms of scope, metrics and tactics, which is the distinction people applying for... Clari Article · ~10 min read Revenue Operations vs. Sales Operations: A Complete Guide Clari
  2. The most systematic treatment of recurring revenue as an engineered system rather than a set of departments, with 250+... Winning by Design Book · 556 pages Revenue Architecture Jacco van der Kooij
  3. Features the former Director of RevOps at Freshworks making the point that in recurring revenue you cannot draw a border... Chargebee Article · ~8 min read Revenue Operations: 3 Nuggets Of Wisdom From RevOps Leaders Sumyukthaa Sankar
  4. A four stage maturity model, from payment processing through billing automation and subscription management to full RevOps,... Chargebee Article · ~10 min read The Revenue Operations Evolutionary Framework for SaaS Chargebee
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