Newsletter · 6 min read

Your guide to SaaS packaging 201

Kyle Poyar · Growth Unhinged Free Intermediate

Answers the two packaging questions that actually come up: when to bundle a new feature into a tier and when to sell it as an add-on, and how to give each tier a job. Short, and every principle is testable against your own pricing page.

  • Two-thirds of SaaS companies land on a Good, Better, Best line-up, so treat it as the default starting point.
  • A buyer should not need more than one or two add-ons in the first transaction.
  • If a feature only gets adopted 6 to 12 months after purchase, price it as an add-on rather than bundling it.
  • Make something an add-on only if it is polarizing, hits a different budget, or carries real variable cost.

The question it answers

  1. How do I design tiers so buyers pick the right plan and grow into the next one?

Read with it

  1. Takes the three models most companies use (flat fee, feature tiers, per seat), names how each one fails, and gives specific... Growth Unhinged Newsletter · short read Your pricing is (probably) broken: Here's how to fix it Kyle Poyar
  2. Maps tiers to how adoption actually spreads (casual user, professional, team, organisation) rather than to a feature matrix,... Andreessen Horowitz Article · long read Bottom Up Pricing & Packaging: Let the User Journey Be Your Guide Jennifer Li and Martin Casado
  3. Podcast · 45 min Getting SaaS pricing right (1/2) - Varun Shoor, Kayako | BTS E14 | SaaSBoomi Podcast Varun Shoor
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