Article

6 ways AI changed business in 2024, according to executives

Harvard Business Review · hbr.org

Baseline context on where AI genuinely moved revenue numbers versus where it stalled.

Open on hbr.org ↗

The question it answers

  1. Do AI SDRs actually work, or are they hype?

Read with it

  1. The investigation that punctured the AI SDR bubble; read before any vendor call. techcrunch.com Article a16z- and Benchmark-backed 11x has been claiming customers it doesn't have TechCrunch
  2. The most credible voice in sales AI explaining exactly where autonomous SDRs fail and what to do instead. thetwentyminutevc.com Podcast 20VC: Why AI SDRs are BS and do not work, with Gong CEO Amit Bendov Harry Stebbings, 20VC
  3. A real operator's numbers on running 20 agents with 1.2 humans, including what broke. lennysnewsletter.com Podcast We replaced our sales team with 20 AI agents, here's what happened next Lenny Rachitsky with Jason Lemkin
  4. Video We replaced our sales team with 20 AI agents (video) Lenny's Podcast
  5. Video Replacing your sales team with AI agents (Jason Lemkin) SaaStr
  6. A post-hype map of which AI SDR use cases survived contact with reality. gtmaipodcast.com Article The AI SDR bubble is popping. Here's what comes next. GTM AI Podcast
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