Video

How to talk to users

Y Combinator · ycombinator.com

The foundational YC lesson on extracting truth from user conversations.

Open on ycombinator.com ↗

It answers 2 questions

  1. How do founders run and analyze customer interviews with AI?
  2. How do I test my AI prototype with real users, and can AI simulate user feedback?

Read with it

  1. Purpose-built for this exact workflow, including prototypes from Figma Make, Lovable, Bolt, and Replit. maze.co Guide How to test and validate AI prototypes with users Maze
  2. The fastest way to get task-based usability data on a clickable prototype. maze.co Tool Maze prototype testing Maze
  3. A neutral overview of where AI genuinely speeds up usability testing. figma.com Guide AI usability testing guide: modern workflow and tools Figma
  4. Turns 'send the link around' into a structured test with real findings in about an hour. reforge.com Article How to get structured user feedback on your AI prototypes Reforge
  5. A research leader's founder-specific interview playbook, from Uber Eats and beyond. review.firstround.com Podcast The early user research playbook for founders (Jeanette Mellinger) First Round Review (In Depth)
  6. Real human panels with AI synthesis, highlight reels, and fraud detection on top. usertesting.com Tool UserTesting AI: AI-powered UX platform UserTesting
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