Podcast
The Customer Service Revolution: Building Fin with Intercom
Cognitive Revolution (Eoghan McCabe, Fergal Reid) · cognitiverevolution.ai
How Intercom got an agent to a 65% resolution rate, told by its builders.
The question it answers
Read with it
- The most concrete founder account of agents doing revenue work, with real numbers. lennysnewsletter.com Podcast We replaced our sales team with 20 AI agents | Jason Lemkin Lenny's Podcast (Jason Lemkin)
- A 15-person company running on agents across writing, code, support and consulting. lennysnewsletter.com Podcast The AI-native startup: 5 products, 7-figure revenue, 100% AI-written code | Dan Shipper Lenny's Podcast (Dan Shipper)
- What actually happens to the work after you automate everything: more judgment, not less. every.to Article After Automation Dan Shipper (Every)
- The counterintuitive follow-up: full agent adoption grew the team instead of shrinking it. every.to Podcast We automated everything with AI and tripled our headcount Every
- A holding-company CEO's unfiltered list of what he actually delegates to AI. podcastnotes.org Podcast I run a $180M+ company, here's how I use AI daily | Andrew Wilkinson My First Million (Andrew Wilkinson)
- A bootstrapped founder's framework for deciding which tasks to hand an agent first. forbes.com Article What AI Agents Can Teach Busy Leaders About Delegation Aytekin Tank (Jotform founder)
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