Everything from

Intercom (Inside Intercom podcast)

1 resource from Intercom (Inside Intercom podcast) we point founders to, and the questions each answers.

🎧 Podcast
✓ Link checked Free Beginner

Why we picked it A relaxed conversation with a working UX writer about how interface words get made at a real product company, including button labels and error copy. It is a good listen for a founder who wants the mindset without reading a whole book first. You will hear how small the decisions are and how much they matter.

Dropbox's John Saito on the role of writing in experience design

On Intercom (Inside Intercom podcast) by John Saito with Intercom ~30 min

  • Interface writing is a craft you can learn, not a talent
  • Words are part of the design, decided with the team
  • Test wording with real users before trusting your gut
Open intercom.com
eChai Partner Brands