2 resources from SparkToro we point founders to, and the questions each answers.
📄 Article
FreeIntermediate
Why we picked it
Fishkin pushes back on the fuzzy way founders talk about fit and argues for tracking concrete behaviors like usage, retention, and referrals instead. It pairs well with your question because it insists the truth is in what people do repeatedly, not in a moment of sign-up. A healthy contrarian read to keep you honest.
Why we picked it
Before you can interview a competitor's customers, you need to know where they actually spend time online. This tool searches audience data to surface the forums, subreddits, podcasts, and social accounts a given audience follows, which turns 'find competitor's customers' from a guess into a targeted list of places to look.