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India
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Intermediate
Written by Zoho, the Indian software company that has automated operations for decades, this catalogs the failure modes your answer warns about: automating chaos, over-automating, and building things nobody can maintain. It is a useful gut-check before you commit, and it names the fragile-web problem directly. Read it as the list of ways this goes wrong so you can design around them.
Top 6 workflow automation mistakes and how to get it right
From Zoho Creator by Zoho 9 min read
- Do not automate a process you have not simplified first
- Over-automation creates a web that is hard to debug later
- Every automation needs a named owner and documentation
