2 resources from Zomato we point founders to, and the questions each answers.
📄 Article
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Why we picked it
An Indian product team writing about how they think, not just how they draw. Zomato argues that good UX starts from understanding the outcome you want, then designing the experience that leads there, before touching pixels. Useful to see world class product thinking from a company building for Indian users at scale.
Why we picked it
A behind the scenes look at how an Indian company built consistency into a fast moving product with a shared design system. It shows why consistency, one of Nielsen's heuristics, is an engineering and process problem, not just a taste one. A good read once your product has enough screens that they start to drift apart.