Template

Customer Interview Script Template

Ideaproof Free Beginner

A ready made, Mom Test style script you can use as is instead of writing your own from scratch, which removes the improvising that makes calls tiring. No sign up required, so you can grab it, tweak a couple of lines for your product, and reuse the same script every week. A fixed script is the whole point: rehearse it once, then just run it.

  • A pre written script means you never improvise questions live on a call
  • Reuse the same script every week instead of writing a new one each time
  • Free and requires no signup, so there is no friction to start using it

The question it answers

  1. As a solo technical founder who hates sales calls, how do I do user research without it draining me every week?

Read with it

  1. The single best thing ever written on customer conversations. It teaches you to ask about the customer's life and past... momtestbook.com Book · ~130 pages The Mom Test Rob Fitzpatrick
  2. A YC partner turns 'talk to users' into a repeatable 5-question interview script you can use this afternoon. It's The Mom Test... YC Startup Library Video · ~25 min How to Talk to Users Eric Migicovsky (YC / founder of Pebble)
  3. A short, practical field guide to customer discovery: who to talk to, how to find them, and how many. Pairs perfectly with The... talkingtohumans.com Book · ~80 pages (free PDF available) Talking to Humans Giff Constable
  4. The permission slip to recruit users by hand, do things manually, and deliver 'insanely great' experiences to your first few... paulgraham.com Essay · ~15 min read Do Things That Don't Scale Paul Graham
  5. If live calls drain you, Clarity lets you watch how real people actually use your product without ever getting on a call. You... Microsoft Tool Microsoft Clarity Microsoft
  6. Rob Fitzpatrick is a self-described techie who taught himself to talk to customers, and his whole point is that good research... Indie Hackers Podcast · About 1 hour The Right Way to Talk to People About Your Business with Rob Fitzpatrick (Indie Hackers Podcast #154) Rob Fitzpatrick (host Courtland Allen)
eChai Partner Brands The partnership →